Most CP Plus updates are performed locally using a physical USB drive.

To avoid destroying your device firmware configuration, adhere strictly to these rules while the upgrade is in progress:

Last updated: April 2025 This guide is unofficial but based on official CP Plus documentation. Always refer to your device manual for model-specific instructions.

If your specific model number does not yield search results on the official website, contact CP Plus support directly:

No, firmware updates do not erase video footage stored on HDD. However, settings may reset to defaults.

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No. Video data on your hard drive remains intact. However, some settings (like passwords, motion detection zones) may reset to defaults. That’s why you should backup your configuration first.

Some CP Plus models have hardware revisions (e.g., V1, V2, V3). Firmware meant for V2 will ruin a V1 machine. Always verify the exact revision.

Once you have successfully downloaded the firmware file, unzip it. Inside, you will typically find a file ending in .bin or .pak . You can install it using one of two methods. Method 1: Local Update Using a USB Drive (Recommended)

Go to Setup > System > Upgrade (or Maintain > Upgrade ).

Never turn off the power during the update. A power cut will "brick" the device, making it unusable. Factory Reset: It is often recommended to perform a Factory Default

| Problem | Solution | |---------|----------| | “Update failed – file mismatch” | Re-download firmware for your exact model and hardware version. | | USB not detected | Use a smaller USB drive (8GB or less) formatted to FAT32. | | Device stuck on boot logo | Perform a factory reset: Press and hold reset button for 10 seconds (check manual). | | “Low power – update aborted” | Connect device to a UPS or direct wall outlet (not extension cord). |

: Visit the Official CP Plus Firmware Section or the Troubleshooting Page to find the manual and files. USB Drive Requirements : Use a USB flash drive with a capacity between 4GB and 32GB .

If you need help identifying your device parameters or want to ensure you have the right upgrade path, let me know: The exact printed on your device sticker Your current firmware version found in the system info menu The specific issue you are trying to fix with this update